Refund policy

Refund & Exchange Policy

At Merium’s Wear, we want you to be happy with your purchase.

Exchange

  • Exchange requests must be made within 7 days of receiving the order.

  • The product must be unused, unworn, unwashed, and in its original packaging with tags attached.

  • Exchange is available for size issues or defective/damaged products.

  • Products purchased on sale or during special promotions may be subject to different exchange conditions.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with clear pictures/videos of the parcel and product.

Refunds

Refunds are only applicable where an exchange or replacement is not possible. Shipping/delivery charges are generally non-refundable.

For exchange or refund requests, please contact our customer support with your order number and relevant details.

Merium’s Wear reserves the right to reject an exchange request if the product does not meet the above conditions.